Salesforce Certified AI Specialist — Question 22

Universal Containers has seen a high adoption rate of a new feature that uses generative AI to populate a summary field of a custom object, Competitor Analysis. All sales users have the same profile but one user cannot see the generative AI-enabled field icon next to the summary field.
What is the most likely cause of the issue?

Answer options

• A. The prompt template associated with summary field is not activated for that user.
• B. The user does not have the field Generative AI User permission set assigned.
• C. The user does not have the Prompt Template User permission set assigned.

Correct answer: B

Explanation

The correct answer is B because the user must have the Generative AI User permission to access the generative AI features, including the icon next to the summary field. Option A is incorrect as it pertains to the prompt template and not the user's permissions. Option C is also incorrect because while the Prompt Template User permission is relevant, it is not the specific permission required for accessing the generative AI-enabled field.