Salesforce Certified AI Associate — Question 44

A customer using Einstein Prediction Builder is confused about why a certain prediction was made.

Following Salesforce's Trusted AI Principle of Transparency, which customer information should be accessible on the Salesforce Platform?

Answer options

• A. An explanation of how Prediction Builder works and a link to Salesforce's Trusted AI Principles
• B. A marketing article of the product that clearly outlines the product’s capabilities and features
• C. An explanation of the prediction's rationale and a model card that describes how the model was created

Correct answer:

Explanation

The correct answer is C because it directly addresses the need for transparency by providing an explanation of the prediction's rationale and details on how the model was developed. Option A, while informative, does not provide specific insight into the prediction itself, and option B focuses on marketing rather than transparency of the prediction process.