Salesforce Certified AI Associate — Question 43

Cloud Kicks wants to implement AI features on its Salesforce Platform but has concerns about potential ethical and privacy challenges.

What should they consider doing to minimize potential AI bias?

Answer options

• A. Use demographic data to identify minority groups.
• B. Integrate AI models that auto-correct biased data.
• C. Implement Salesforce's Trusted AI Principles.

Correct answer:

Explanation

The correct answer is C, as implementing Salesforce's Trusted AI Principles ensures a framework for ethical AI use, addressing bias and privacy concerns. Option A might further entrench bias rather than reduce it, and option B could only provide a partial solution without a foundational ethical guideline.