Salesforce Certified AI Associate — Question 26

Which action should be taken to develop and implement trusted generative AI with Salesforce's safety guideline in mind?

Answer options

• A. Be transparent when AI has created and autonomously delivered content.
• B. Develop right-sized models to reduce our carbon footprint.
• C. Create guardrails that mitigate toxicity and protect PII.

Correct answer: C

Explanation

The correct answer, C, emphasizes the importance of implementing measures to prevent toxicity and protect personally identifiable information (PII), which is critical for ethical AI use. Option A, while promoting transparency, does not directly address safety guidelines, and option B focuses on environmental concerns rather than safety and trustworthiness.