Salesforce Certified Agentforce Specialist — Question 25

What is the importance of Action Instructions when creating a custom Agent action?

Answer options

• A. Action Instructions tell the user how to call this action in a conversation.
• B. Action Instructions define the expected user experience of an action.
• C. Action Instructions tell the large language model (LLM) which action to use.

Correct answer: C

Explanation

The correct answer is C because Action Instructions are essential for guiding the large language model (LLM) in selecting the appropriate action. Option A is incorrect as it pertains to user guidance rather than model instructions, while option B focuses on user experience, which is not the primary function of Action Instructions.