Salesforce Certified Advanced Administrator — Question 89

The support operations team has noticed some invalid data in the custom Primary Issue picklist field on case records. They are unsure of what the issue is since the field is being updated by an automated procedure and there is a validation rule to ensure clean data on case records.

Why are records being updated with data that violates the validation rule?

Answer options

• A. The user has the Modify All Data permission on the object.
• B. The data change is triggered by an update record Flow element.
• C. The field is being updated by a workflow field update.
• D. The field is being updated by an Apex before trigger.

Correct answer: C

Explanation

The correct answer is C because workflow field updates occur after validation rules are applied, meaning they can bypass the validation constraints. Options A and D are incorrect as they pertain to user permissions and trigger behavior, while B is also incorrect as Flow elements typically respect validation rules.