Salesforce Certified Advanced Administrator — Question 19

Universal Containers has set up a picklist dependency between region and zone on the Account object. The sales manager has requested that when a user selects a region, a zone must also be selected.
How should this be achieved?

Answer options

• A. Set default values for both picklist fields.
• B. Make both picklist fields required at the field level.
• C. Create a validation rule using ISBLANK().
• D. Make the zone field required on the page layout.

Correct answer: C

Explanation

The correct answer is C, as a validation rule using ISBLANK() can specifically ensure that the zone field is not left empty when a region is selected. Options A and B do not enforce the requirement for users to select a zone based on the region chosen. Option D only applies to the page layout and does not enforce the rule in all contexts.