Salesforce Certified Advanced Administrator — Question 164

AW Computing organizes its sales regions as East, Central, and West. Each region has sales reps, a sales director, and sales operations members. The organization-wide default for all objects is set to Private. Members of the operations team for the East region need access to all the accounts and opportunities in the region.

How should the administrator configure this requirement?

Answer options

• A. Instruct the operations team members to add themselves to the account teams.
• B. Share an Opportunity sharing rule with a public group containing the East operations profile.
• C. Utilize territory management to add the operations team to the East territory.
• D. Assign to a role in the role hierarchy positioned above the East sales director.

Correct answer: C

Explanation

The correct answer is C because utilizing territory management allows the operations team to gain access to all accounts and opportunities within the East territory. Option A does not grant the necessary access to all accounts and opportunities. Option B would not be effective if the organization-wide default is set to Private, as it requires explicit sharing. Option D may not provide access to the specific accounts and opportunities needed.