Salesforce Certified Advanced Administrator — Question 129
Which two statements are true about the creation of entitlement processes? (Choose two.)
Answer options
- A. Entitlements have their own organization-wide default settings
- B. The Manage Entitlements permission must be enabled
- C. Milestones can be created dynamically based on other fields
- D. Entitlement versioning allows changes to existing entitlement processes
Correct answer: B, D
Explanation
The correct answers are B and D. The Manage Entitlements permission is essential for creating and managing entitlement processes, while entitlement versioning is crucial for modifying existing processes. Options A and C are not accurate as they do not pertain directly to the necessary permissions or the versioning of entitlement processes.