Salesforce Administrator — Question 50

When working on opportunities, sales representatives at Universal Containers need to understand how their peers have successfully managed other opportunities with comparable products, competing against the same competitors.
Which two features should an administrator use to facilitate this? (Choose two.)

Answer options

Correct answer: B, D

Explanation

Opportunity update reminders help sales representatives stay informed about updates on similar opportunities, while the Opportunity Dashboard provides a visual representation of key metrics and trends. Big deal alerts and Chatter groups, although useful, do not specifically address the need for tracking and comparing opportunities with similar products and competitors.