Salesforce Administrator — Question 475

DreamHouse Realty needs to use consistent picklist values in the Category field on Accounts and Cases, with values respective to record types.
Which two features should the administrator use to fulfill this requirement? (Choose two.)

Answer options

• A. Multi-select picklist
• B. Dependent picklist
• C. Custom picklist
• D. Global picklist

Correct answer: C, D

Explanation

The correct options are C and D because a Custom picklist allows for unique values specific to each record type, while a Global picklist provides a shared set of values that can be reused across multiple picklists. Options A and B do not meet the requirement as a Multi-select picklist allows for selecting multiple values but does not ensure consistency across record types, and a Dependent picklist is used for filtering options based on another picklist rather than ensuring uniformity.