Salesforce Administrator — Question 462

What is the order of execution when a Case record is saved?

Answer options

• A. Validation rules, Assignment rules, Escalation rules, Auto-response rules
• B. Validation rules, Escalation rules, Workflow rules, Auto-response rules
• C. Assignment rules, Auto-response rules, Workflow rules, Escalation rules
• D. Assignment rules, Validation rules, Workflow rules, Escalation rules

Correct answer: D

Explanation

The correct order starts with Assignment rules, followed by Validation rules, then Workflow rules, and finally Escalation rules. Options A, B, and C do not reflect the correct sequence as they misplace one or more of the components in the order of execution during the saving of a Case record.