Salesforce Administrator — Question 460

DreamHouse Realty regularly holds open houses for the selling of both houses and condominiums. For condominium open houses, there are a few extra steps that need to be taken. Agents need to be able to submit requests and receive approvals from the homeowners' association.
How can the administrator ensure these extra steps only appear when creating open house records for condominiums?

Answer options

• A. Create two page layouts, one with a House Status field and the other with a Condominium Status field.
• B. Create one page layout. Use business processes to ensure the proper status picklist values display.
• C. Create two page layouts. Use business processes and record types to display the appropriate picklist values.
• D. Create one page layout. Use record types to ensure the proper status picklist values display.

Correct answer: D

Explanation

The correct answer is D because using record types allows the administrator to customize the picklist values and fields that are visible based on the type of open house being created. Options A and C suggest creating multiple page layouts, which can be more complex than necessary. Option B does not incorporate record types, which are essential for differentiating between houses and condominiums effectively.