PRINCE2 Practitioner 6th Edition — Question 20

The Work Package has been in progress for four weeks and has four weeks remaining. The Information Technology Team Manager is concerned that he has no idea what the service provider is doing about preparing to accept the transfer of Information Technology equipment and staff. He is uncertain about what should be happening.
Which 2 initial actions should the Team Manager take in response to this concern?

Answer options

• A. Notify the Project Manager by raising an Exception Report.
• B. Raise this concern in the next fortnightly Checkpoint Report.
• C. Check the Communication Management Strategy to ascertain what records of communications with the service provider are required.
• D. Check the Information Technology Work Package for development interfaces to see whether the service provider Team Manager should have been liaising with the Information Technology team during development.
• E. Raise an issue to notify the Project Manager of this concern.

Correct answer: D, E

Explanation

The correct actions, D and E, focus on verifying the necessary communication and coordination that should have occurred with the service provider, ensuring that all parties are aligned. Options A and B do not directly address the immediate need for clarification and could lead to delays in resolving the issues at hand. Option C, while useful, does not directly engage the service provider's involvement which is the core concern.