PRINCE2 Practitioner 6th Edition — Question 12

During the delivery of the initial pilot course, an issue was raised about the technology defined in the 'training venue specifications'. During project closure, the project manager confirmed that the issue was recorded in the issue log and an entry in the daily log recorded how it had been resolved for the remaining pilot courses. The project manager then produced a related lessons report.
Is this an appropriate application of the 'learn from experience' principle, and why?

Answer options

• A. Yes, because a lessons report must be produced as part of the 'closing a project' process
• B. Yes, because a lessons report is used to support the lessons log if more information is required
• C. No, because the issue was resolved and the remaining pilot courses were not impacted
• D. No, because a lessons report should have been produced as soon as the issue was resolved

Correct answer: D

Explanation

The correct answer is D because producing a lessons report promptly after resolving an issue enhances the learning process and ensures that insights are captured when they are still fresh. While option A is incorrect because it's not a mandatory step in project closure, option B is misleading as it suggests a secondary purpose that does not justify the delay. Option C is incorrect since it downplays the importance of documenting lessons learned for future reference.