Project Management Professional (PMP) — Question 977

A project manager learns that the performance of a high-performing project team member is deteriorating. This team member is a key member of the project.

Which action should the project manager take to motivate and enhance the project team member's performance?

Answer options

• A. Assign the project team member to more challenging tasks.
• B. Recognize the project team member in a leadership forum.
• C. Mentor the project team member by providing step-by-step guidance.
• D. Discuss the issue with the team member and work on an agreed option.

Correct answer: D

Explanation

The correct answer is D because open communication allows the project manager to understand the root cause of the performance decline and collaboratively develop a plan for improvement. Options A, B, and C may not address the underlying issues directly and could potentially exacerbate the situation if the team member is not ready for more challenges or public recognition.