Project Management Professional (PMP) — Question 963

A project manager noticed that a talented team member remains passive and quiet during project meetings with the larger project team and other stakeholders. The team member interacts with the project manager quite well during one-on-one interactions.

What should the project manager do?

Answer options

• A. Praise the talkative team members for their input to encourage the quiet team member to speak up.
• B. Encourage the quiet team member to actively participate during the team meetings.
• C. In the larger team meetings, share the feedback given by the quiet team member during their one-on-ones.
• D. Take the laissez-faire approach and give the quiet team member time to work up the courage to speak up.

Correct answer: B

Explanation

The correct answer is B because actively encouraging the quiet team member to participate can help them feel more comfortable and valued in group discussions. Option A does not directly address the issue; it simply praises others without supporting the quiet member. Option C could undermine the trust built in one-on-one interactions, and option D could lead to missed opportunities for team collaboration and may not effectively resolve the situation.