Project Management Professional (PMP) — Question 940

The project manager's firm is executing a construction project. The project is stalled due to reemerging conflicts and misunderstandings among stakeholders.

What should the project manager do to ensure a smooth start and completion of the project?

Answer options

• A. Invite all the stakeholders to a change control board (CCB) meeting, share feedback and facts, and come to a consensus.
• B. Advise the firm to cancel the project due to misunderstandings among the stakeholders and the associated risks.
• C. Conduct an on-site survey, start the project to avoid any undue delays, and ensure costs are under control.
• D. Determine the root cause of the misunderstandings, get all parties to reach a consensus, and help to implement the outcome.

Correct answer: D

Explanation

The correct answer is D because identifying the root cause of misunderstandings is crucial for resolving conflicts and ensuring all parties are aligned. Option A, while collaborative, does not focus on resolving the underlying issues. Option B suggests canceling the project, which is not a constructive solution. Option C may lead to further complications if misunderstandings are not addressed before project initiation.