Project Management Professional (PMP) — Question 922

During regular project progress review meetings, one team member shares bad news that has a significant impact on the project schedule. How should the project manager react to ensure the project remains successful?

Answer options

• A. Thank the team member for raising this issue, log it, and move on to the next topic.
• B. Punish the team member for providing negative data that will affect the team's morale.
• C. Focus the discussion on recovery and ways to get back on track.
• D. Act in a way to highlight the criticality of the situation.

Correct answer: C

Explanation

The correct approach is to focus on recovery and ways to get back on track, as this encourages problem-solving and teamwork. Simply logging the issue or punishing the team member can create a negative environment and hinder progress. Highlighting the criticality of the situation without actionable solutions may lead to panic without direction.