Project Management Professional (PMP) — Question 906

A company's project management office (PMO) has started to implement iterative tools. The project manager is starting a new project and has identified an opportunity to use the new tools. There is disagreement among stakeholders about the use of the adaptive tool.

What should the project manager do first?

Answer options

• A. Update the risk register and escalate the disagreement to the project sponsor and distribute the status to the team.
• B. Schedule training sessions for the stakeholders on the benefits of the adaptive tools.
• C. Discuss the situation with the stakeholders to evaluate other adaptive tools for the project.
• D. Investigate the reasons for the disagreement to understand the gap among the stakeholders and search for consensus.

Correct answer: D

Explanation

The correct answer is D because understanding the reasons for disagreement helps identify the specific concerns of stakeholders and facilitates finding a consensus. Options A and B do not address the root cause of the disagreement, while option C may overlook the importance of first understanding the stakeholders' perspectives.