Project Management Professional (PMP) — Question 870

A project manager is involved with a project to remodel a long-used product. There are no proper records for the original design and execution of the original product. The stakeholders doubt that the remodel can be accomplished without this information and are hesitant to provide support for the project.

What should the project manager do?

Answer options

• A. Acknowledge the stakeholders’ concerns with open dialogues and realign the project with stakeholder requirements and past lessons learned
• B. Create a plan to inform stakeholders on the progress so they are able to see that the project can succeed
• C. Share the threats of not updating old solutions and ask stakeholders to be patient with any inconveniences
• D. Solicit a larger reserve for cost and time and manage the stakeholders’ expectations

Correct answer: A

Explanation

Option A is correct because it addresses the stakeholders' concerns directly through communication and aligns the project with their needs and past experiences. Options B and C focus on informing and persuading stakeholders without directly addressing their concerns, which may not build the necessary trust. Option D suggests managing expectations through increased resources, but does not engage stakeholders in a meaningful dialogue about their doubts.