Project Management Professional (PMP) — Question 863

An organization is using a hybrid delivery approach for a complex project. In the iteration review, a senior manager asks for a complete redesign of the functionality presented. The manager is new to the organization and has no experience with agile delivery.

What should the project lead do first?

Answer options

• A. Ask the development team to explain how the functionality was implemented.
• B. Ask the manager for more details about their expectations for the functionality.
• C. Inform the manager that the agreed upon scope cannot be changed.
• D. Inform the manager that their request will be escalated to the project sponsor.

Correct answer: B

Explanation

The correct answer is B because understanding the manager's expectations is crucial before making any decisions about redesigning the functionality. Options A, C, and D do not prioritize clarifying the manager's intent, which is essential for effective communication and project alignment.