Project Management Professional (PMP) — Question 857

A project manager is happy to have a motivated, highly talented team working together in a cheerful atmosphere. However, many members of the team are distracted by their telephones during meetings, show up late, or interrupt one another by telling jokes.

What should the project manager do first?

Answer options

• A. Incentivize the team members with a monetary punctuality reward.
• B. Speak separately to the team members causing the disruptions.
• C. Remind the team of the ground rules in the next meeting.
• D. Ask the team to discuss frustrating meeting experiences from past projects.

Correct answer: C

Explanation

The correct answer is C, as reminding the team of the established ground rules sets clear expectations and helps refocus their behavior. While speaking separately to disruptive members (B) may address individual issues, it does not tackle the collective problem. Offering monetary rewards (A) or discussing past experiences (D) may not effectively resolve the current distractions during meetings.