Project Management Professional (PMP) — Question 827

A project manager collects various pieces of information and consolidates metnics in an agile project. The project manager finds that there is slack in the team in terms of productivity. The number of items sent to development per person has decreased by 10%, and the project manager used a root cause analysis (RCA) and discovered the reason is a lack of knowledge in one of the frameworks used for modeling.

What should the project manager do next?

Answer options

• A. Add new members for the underperforming team
• B. Seek an external expert to review the framework
• C. Arrange for external training amid the tight project schedules
• D. Foster knowledge sharing and coaching among team members

Correct answer: D

Explanation

The correct answer is D because fostering knowledge sharing and coaching among team members directly addresses the identified gap in understanding the framework. This approach utilizes existing team resources and promotes collaboration, which can enhance productivity. In contrast, options A, B, and C may not effectively resolve the knowledge deficiency or could introduce additional complications without ensuring that the current team members improve their skills.