Project Management Professional (PMP) — Question 76

An urgent meeting has been established with the project team to discuss the cause of some quality issues that are preventing delivery to the client. The product owner recommends a root cause analysis (RCA).
What should the project lead do?

Answer options

• A. Discuss the product owner's recommendations with the team and implement the agreed-on solutions
• B. Allow the team to self-organize so one of the resources can lead the team to achieve consensus
• C. Discuss the recommendations with the test manager and request better quality control
• D. Facilitate the meeting so anyone can share their ideas and is heard during the session

Correct answer: D

Explanation

The correct answer is D because facilitating the meeting allows all team members to express their ideas and contribute to the RCA process, fostering collaboration and open communication. Option A is incorrect because it does not prioritize team input during the meeting. Option B is not suitable as self-organization may not effectively address the immediate quality issues. Option C, while relevant, shifts focus away from the team discussion that is essential for RCA.