Project Management Professional (PMP) — Question 749
A virtual team has disagreements about the client's requirements. Although the requirements are written, the language seems ambiguous for some of the team members who are working abroad. The local team members argue that the language is clear, but that there is a lack of competence from the international team members.
Which two actions should the project manager take? (Choose two.)
Answer options
- A. Assign projects with local clients to the local project team members.
- B. Train all project team members to recognize and discuss cultural differences
- C. Ensure that local team members explain the requirements to the international team members
- D. Provide training to international team members to ensure their understanding of the requirements.
- E. Address the language ambiguity in the requirements to ensure all team members understand them
Correct answer: B, E
Explanation
Option B is correct as it addresses the need for cultural awareness among team members, which is crucial for effective communication. Option E is also correct since clarifying any ambiguous language in the requirements will help ensure that all team members, regardless of location, have a common understanding. The other options either segregate teams based on location or focus on training without addressing the root issue of language clarity.