Project Management Professional (PMP) — Question 746

A project manager is newly assigned to the second phase of an ongoing project. During the implementation, a defect occurred and no one knows how to fix it, as the former engineering team has moved to another project. The customer warns that previously. this defect negatively affected the project schedule.

What should the project manager do first?

Answer options

Correct answer: A

Explanation

The correct answer is A because checking the organizational process assets (OPAs) can provide valuable information and lessons learned from previous phases of the project that may help in addressing the defect. Options B, C, and D are less effective as updating the risk management plan or acquiring resources comes after understanding the existing processes, and extending the timeline does not address the immediate need for a solution.