Project Management Professional (PMP) — Question 743

A project team is finishing a sprint to deliver a key deliverable. The project team tells the project manager that the deliverable does not meet the agreed project standards set out by the customer and insists on reworking the deliverable to meet the standards. This will delay the project by two weeks.

What should the project manager do?

Answer options

• A. Agree with the team that the best way forward is to improve the quality of the deliverable to meet the standards even if it takes more time.
• B. Let the team rework the deliverable and delay the delivery of the project by two weeks.
• C. Ask the team to move forward with the deliverable with the best possible quality without extending the time.
• D. Meet with the sponsor to highlight the poor quality standards and ask for two weeks of additional time to rework the deliverable.

Correct answer: A

Explanation

The correct answer is A, as it emphasizes the importance of delivering a quality product that meets customer standards, despite the delay. Options B and C compromise the quality of the deliverable, which is against the project's goals. Option D, while addressing the issue with the sponsor, does not prioritize the immediate need to ensure the deliverable meets standards.