Project Management Professional (PMP) — Question 741

After releasing the first deliverable of the project, one of the impacted departments refused to use the system because they believe that it adds more work. What could the project manager have done to prevent this?

Answer options

• A. Deployed a user survey
• B. Reviewed organizational standard policies
• C. Created an escalation plan
• D. Conducted a stakeholder analysis

Correct answer: D

Explanation

The correct answer is D, as conducting a stakeholder analysis helps identify the needs and concerns of all stakeholders, ensuring their input is considered. This proactive approach could have revealed potential resistance from the impacted department, allowing the project manager to address their concerns before the deliverable was released. The other options, while useful, would not have specifically targeted stakeholder engagement and understanding.