Project Management Professional (PMP) — Question 73

A project manager assigned to an education project needs to train a workforce in application development. The customer is responsible for providing the training center, and the deadline to start the first training is in 2 weeks. The customer calls to say that the center will not be available in 2 weeks due to some unforeseen problems.
What should the project manager do next?

Answer options

• A. Apply the terms and conditions of the contract with penalties.
• B. Issue a change request to reflect the anticipated date for training.
• C. Help the customer find an alternative location to start the training.
• D. Update the project schedule with the new date for training.

Correct answer: C

Explanation

The correct answer is C because the project manager should prioritize finding a solution to ensure the training can still occur on schedule. Options A and B are reactive measures that do not immediately address the issue, while D simply adjusts the schedule without resolving the underlying problem of the unavailable training center.