Project Management Professional (PMP) — Question 708

During the execution phase of a project, one of the customer's stakeholders keeps requesting changes to the scope every week. Which three actions should the project manager take to resolve this issue? (Choose three.)

Answer options

• A. Update the relevant project documents with this obstacle.
• B. Highlight the impacts of the changes during the next project meeting.
• C. Adjust the project management plan to include the changes in scope.
• D. Continue the execution as planned and defer the changes to a future phase.
• E. Schedule a meeting with the customer to align the approach.

Correct answer: A, B, E

Explanation

The correct actions involve updating documentation to reflect ongoing issues (A), discussing the implications of changes to ensure all stakeholders understand the impact (B), and aligning with the customer to clarify expectations and approach (E). Options C and D are not ideal as they either prematurely accept changes without proper discussion or ignore stakeholder input, which could lead to bigger issues down the line.