Project Management Professional (PMP) — Question 696

A key project team member had an accident and will be in the hospital for at least two months. The backlog items the team member was working on have been delayed since the team member was the only person who knew how to complete them.

What could the project manager have done to avoid this situation?

Answer options

• A. Identified this risk and defined a risk response plan
• B. Assigned the backlog items to at least two of the team members
• C. Developed a knowledge transfer plan
• D. Reserved a contingency budget for external consultants

Correct answer: C

Explanation

The correct answer is C because developing a knowledge transfer plan would ensure that critical information is shared among team members, preventing delays when one member is unavailable. Options A and D address risk management but do not directly resolve the knowledge gap, while option B could help but does not guarantee that the necessary knowledge is distributed among team members.