Project Management Professional (PMP) — Question 694

A project manager is initiating a project to create a new service that has never been done before in their organization. The project manager is trying to determine what resources are required for their project team but is receiving conflicting resource requirements from the team, sponsor, and key stakeholders.

What should the project manager do next?

Answer options

• A. Identify the resources that are agreed upon to initiate the project and request additional resources later.
• B. Determine if there is a subject matter expert (SME) who has expertise in the new service to assist with resource requirements.
• C. Evaluate and prioritize the resource requests from the project's key stakeholders.
• D. Evaluate the resource options and propose alternatives to the project team for their approval.

Correct answer: B

Explanation

The best course of action is to find a subject matter expert (SME) who can provide guidance on the resource needs for the new service, making option B the correct choice. Identifying agreed-upon resources (option A) may not address the root of the conflicting requests. Prioritizing resource requests (option C) without expert input could lead to further confusion, and evaluating alternatives (option D) may not resolve the discrepancies in resource requirements.