Project Management Professional (PMP) — Question 632

A team member is frustrated, thinking that their performance is below average since they have not completed as many items as other team members. The team member has become negative and disengaged, bringing team collaboration and productivity down

What should the project manager do to increase the team's performance?

Answer options

• A. Meet with the team members and highlight individual contributions to encourage competition among the team.
• B. Reiterate to the team that everyone is an important part of the team and performance is a team measurement, not an individual measurement.
• C. Create a visual board to include the individual team members’ performance levels so the team members can see all the contributions.
• D. Speak to the team lead to identify ways to keep the team performing independently and individually address the team member's concerns.

Correct answer: B

Explanation

The correct answer is B because it reinforces the idea that the team's success relies on collaboration rather than individual competition, fostering a supportive environment. Option A promotes unhealthy competition, which could worsen the negative feelings. Option C may inadvertently highlight disparities instead of encouraging teamwork, and option D could lead to fragmentation instead of unity in the team.