Project Management Professional (PMP) — Question 630

A project manager is managing an iterative project that delivers value incrementally. Over time, the stakeholders have challenged that the team is delivering less value now than they did at the beginning of the project. The project is still predicted to be completed as planned.

How should the project manager respond to the stakeholders?

Answer options

• A. Explain to the stakeholders that progress is measured by the completion of project requirements that are tracked against the project schedule, and relay that the project is on schedule.
• B. Explain to the stakeholders that value delivery is based on resources invested and the potential gain or loss reduction, and that each of these factors can vary over time.
• C. Inform the stakeholders that the project prioritizes the highest business value items in the backlog first, and explain it is not unusual for the project to deliver less business value over time.
• D. Review the value delivery schedule with the project team to understand why value delivery is decreasing, implement solutions to stabilize value delivery, and communicate the corrective actions.

Correct answer: D

Explanation

The correct answer is D because it involves actively investigating the reasons behind the decreased value delivery and taking corrective actions, which shows responsiveness to stakeholder concerns. Options A and C do not address the stakeholders' concerns about perceived value, while option B fails to focus on solutions and does not provide a clear response to the stakeholders' challenge.