Project Management Professional (PMP) — Question 614

A multicultural team is working on a project. After a few months of observation, the project manager realizes that two team members are not responding to the construction manager properly. The project manager spoke to the team members individually and found that both had cultural differences with the construction manager.

What should the project manager do to improve the situation?

Answer options

• A. Ask the construction manager to meet with the two team members to resolve the situation.
• B. Discuss the team members' concern with the construction manager and seek solutions.
• C. Ask the team members to tolerate the cultural differences as they have a different cultural background.
• D. Provide the construction manager with instructions on how to resolve the situation.

Correct answer: B

Explanation

The correct answer is B because discussing the concerns with the construction manager allows for a collaborative approach to find a solution, acknowledging the cultural differences. Option A places the burden on the construction manager without addressing the underlying issue. Option C dismisses the cultural differences, which can exacerbate the problem, and option D assumes the construction manager needs direction without fostering open dialogue.