Project Management Professional (PMP) — Question 602

A bank has decided to initiate a project to transition from serving small businesses and entrepreneurs to mid- and large-scale businesses. The country’s economy is struggling, and some stakeholders cannot agree on this transformation need.

What should the project manager do?

Answer options

• A. Escalate the issue to the sponsor and ask for stakeholder engagement.
• B. Review the project business case and update it periodically.
• C. Implement a communications management plan.
• D. Plan for strategic program management.

Correct answer: A

Explanation

The correct answer is A because escalating the issue to the sponsor allows for higher-level intervention and support in achieving stakeholder alignment. Options B, C, and D, while important in project management, do not directly address the immediate need for stakeholder engagement in the face of disagreement.