Project Management Professional (PMP) — Question 581

During a retrospective review, many project team members say they are not completing tasks during the iterations because of interruptions and requests for help from other teams.
As a team facilitator, what should the project manager do to avoid this?

Answer options

• A. Reunite with the project team members affected and tell them not to reduce the team's capacity.
• B. Hire a coach to help all project teams to improve their abilities to solve problems on their own.
• C. Recommend to the project team members that they should improve their planning and make their stories smaller.
• D. Identify the problem's root causes and define the ground rules with all project team members to minimize interferences.

Correct answer: D

Explanation

The correct answer, D, focuses on identifying the root causes of interruptions and collaboratively establishing ground rules to minimize them, which is essential for improving team productivity. Option A fails to address the underlying issues, while option B may not directly resolve the specific interruption problem. Option C suggests a planning improvement but does not tackle the interruptions themselves.