Project Management Professional (PMP) — Question 580

During the last sprint review the product owner stated that the product does not deliver any value. The project manager believes that the product meets all the provided specifications. The team is confused by the product owner's statement.
What should the project manager do when using a hybrid approach?

Answer options

• A. Escalate the matter to the executive board so they can decide on next steps
• B. Prioritize the project backlog and ask the development team to fix the issues
• C. Review the project's benefits management plan with the product owner
• D. Ask the product owner to terminate the project as it is no longer aligned to the expected benefits

Correct answer: C

Explanation

The correct answer is C because reviewing the benefits management plan with the product owner helps clarify expectations and aligns the project's goals with the perceived value. Options A and D are too extreme without first assessing the benefits, while option B may not resolve the fundamental issue of value perception.