Project Management Professional (PMP) — Question 567

A new project manager is planning an information security project for a company that resides in different countries.
What is the first step the project manager should take to gather customer requirements?

Answer options

• A. Conduct a stakeholder analysis to identify how regional policies may influence needs
• B. Request relevant stakeholders to conduct an analysis and reach consensus independently
• C. Conduct a project scope review workshop with relevant stakeholders
• D. Conduct project planning meetings in one location with relevant stakeholders

Correct answer: A

Explanation

The correct answer is A because conducting a stakeholder analysis is essential to understand how different regional policies impact customer requirements. Options B and D are not effective as they either delegate the analysis process or limit stakeholder engagement to a single location, which may overlook diverse regional needs. Option C, while beneficial, is not the initial step needed to gather comprehensive requirements.