Project Management Professional (PMP) — Question 556

The client will not agree to closure, claiming that the project team has not performed the code inspections mandated in the development contract. The project team has performed the code inspections, however the records are not complete.
What should the project manager do?

Answer options

• A. Seek expert legal advice on the interpretation of the clauses in the contract
• B. Hold a meeting with the project team project sponsor and the client to agree to the further work required to close the project and add to lessons learned
• C. Close the project and hand over the deliverables to the client
• D. Hold a lessons learned workshop with the project team and project sponsor to avoid contractual compliance issues arising in future projects

Correct answer: B

Explanation

The correct answer is B because it addresses the client's concerns directly by involving all parties to establish a clear path to closure while incorporating lessons learned. Option A is not ideal as legal advice may not resolve the immediate project closure issue. Option C ignores the client's valid concerns, and option D, while beneficial for future projects, does not address the current need for closure.