Project Management Professional (PMP) — Question 538

A new agile team is forming and the project manager notices that the team is struggling in many areas. The team is experiencing both the inability to meet iteration commitments and team member conflicts.
What should the project manager do next?

Answer options

• A. Raise the issues in the retrospective and propose solutions
• B. Inform management that commitments will not be met
• C. Involve management to help resolve the conflicts
• D. Coach the team both as a whole and individually

Correct answer: D

Explanation

The correct answer, D, is appropriate because coaching the team both collectively and individually helps address skill gaps and interpersonal issues, fostering a better team dynamic. Option A, while beneficial, is reactive rather than proactive, and options B and C may not directly resolve the underlying problems affecting the team's performance.