Project Management Professional (PMP) — Question 511

After a project has been approved, a key stakeholder tells the project manager that the current project management strategy is not well defined. The project manager is also informed that the key stakeholder does not want to hold a working session.
What should the project manager do first?

Answer options

• A. Share the project documents and invite the key stakeholder to discuss any concerns.
• B. Invite the key stakeholder to the project's change control board (CCB) to discuss adjustment of the project strategy.
• C. Ask the project sponsor to exert authority on the key stakeholder in order to maintain the approved timeline.
• D. Proceed with a working session for teams that do not belong to that key stakeholder.

Correct answer: A

Explanation

The correct answer is A because sharing project documents allows the stakeholder to review and voice any concerns without forcing them into a meeting. Option B is less effective as it requires the stakeholder's participation, which they have already declined. Option C may create tension and is not a collaborative approach. Option D disregards the stakeholder's preferences and could lead to further misalignment in the project.