Project Management Professional (PMP) — Question 482

A project manager entered into a contract with a vendor to build a new system. During the acceptance test stage, the project manager noticed that the system quality was not satisfactory.
How should the project manager support their claim to the vendor?

Answer options

• A. Provide the failed test results along with the agreed-upon acceptance criteria.
• B. Share unsuccessful results from previous projects with a similar scope.
• C. Document in the risk log that the issues in the system were already identified.
• D. Show that the acceptance criteria were changed by the vendor without approval.

Correct answer: A

Explanation

The correct answer is A because providing the failed test results along with the agreed-upon acceptance criteria directly supports the project manager's claim by showcasing the specific areas of non-compliance. Option B is irrelevant as it references unrelated past projects, while C does not provide evidence of current issues. Option D could be useful but does not address the quality of the system directly.