Project Management Professional (PMP) — Question 469

A project manager finished reviewing the project deliverables for the current iteration with the customer. A new key stakeholder who just joined the customer's team, complains that the results do not provide the capabilities the business anticipated.
What should the project manager do to address this issue?

Answer options

• A. Create a change request and update the scope management plan
• B. Conduct stakeholder identification and a project objectives review session
• C. Update the stakeholder list and fix the deliverables
• D. Update the project management plan and lessons learned

Correct answer: B

Explanation

The correct answer is B because conducting a stakeholder identification and project objectives review session allows the project manager to understand the new stakeholder's expectations and align them with the project goals. Options A, C, and D do not directly address the need to clarify and reassess the project's objectives in light of the new stakeholder's feedback.