Project Management Professional (PMP) — Question 448

A software project using an agile approach is facing quality issues with every release, generating many production problems.
What should the project manager do to fix the problem and improve the quality?

Answer options

• A. Use the retrospective meeting to better understand the root cause of the quality problems and put together a plan with the team to address the problems
• B. Hire an external company to add an additional layer of testing, making sure that the final product is well inspected before releasing
• C. Create a reward system granting incentives to the team members who are able to catch more defects
• D. Seek extra funding approval with the sponsor to replace junior team members for more experienced ones

Correct answer: A

Explanation

The correct answer is A because using a retrospective meeting allows the team to identify root causes of quality issues collaboratively and implement effective solutions. Options B and D do not address the underlying team processes and may not lead to sustainable improvements, while option C might create unhealthy competition rather than fostering teamwork.