Project Management Professional (PMP) — Question 430

While managing a project, the project manager has just noticed that the last several monthly invoices have been challenged by the client when they were clearly defined. The actual invoice payments received have also been late and were outside of the contracted payment schedule. Recent invoices have only been partially paid.
What should the project manager do?

Answer options

• A. Review past projects for payment-related lessons learned.
• B. Add nonpayment to the issue log and keep tracking payments.
• C. Conduct a meeting with the project team to update the procurement management plan.
• D. Hold a meeting with the client to address the issue.

Correct answer: D

Explanation

The correct answer is D because addressing the issue directly with the client allows for open communication and resolution of the payment disputes. Options A and B do not directly resolve the immediate issue, and option C focuses on internal processes rather than client relations, which is crucial in this scenario.