Project Management Professional (PMP) — Question 393

A project manager is assigned to manage a project for a previous client of the company. The project manager was warned that this client will likely try to add extra scope to the project without considering the impact of change on time, cost, quality, and risks.
Which action should the project manager take to help plan and manage the budget and resources?

Answer options

• A. Refuse to allow the client to change the scope and examine the lessons learned register.
• B. Decompose the deliverables into work packages and review the project charter.
• C. Create tight scope statements and review the historical information.
• D. Include a scope change process and review the project charter.

Correct answer: D

Explanation

The correct answer is D because including a scope change process allows for better management of any changes requested by the client, ensuring that impacts on time, cost, quality, and risks are properly evaluated. Options A, B, and C do not address how to manage potential scope changes effectively and could lead to project complications.