Project Management Professional (PMP) — Question 391

A company's CEO complains about the frequency of project communications. The CEO receives five project reports each week by email but does not have enough time to review them. In addition, the information that the CEO receives is not relevant in that it does not explain the project status.
What should the project manager do first?

Answer options

• A. Meet with the team and decide the type and frequency of the reports to send to the CEO
• B. Send the CEO one executive summary per week instead of five reports per week
• C. Review the communications management plan
• D. Review the stakeholder engagement plan.

Correct answer: C

Explanation

The correct answer is C because reviewing the communications management plan will help the project manager understand how to tailor communications effectively for the CEO. The other options may be relevant but do not directly address the need to assess the current communication strategy first.