Project Management Professional (PMP) — Question 355

A project to construct an electricity generation plant is on site near a nature reserve. An environmental activist group is questioning the need for the project. The customer has informed the project manager to disregard the group as they are not in support of the project.
What should the project manager do next?

Answer options

• A. Ask the customer to contact the activist group and let them know the project status and completion date.
• B. Add the activist group to the list of stakeholders and analyze the impact they may have on project delivery.
• C. Obey the directive from the customer since they are funding the project and are the most important stakeholder.
• D. Request the project team disregard all communication from the activist group and continue with their project work.

Correct answer: B

Explanation

The correct choice is B because recognizing the activist group as stakeholders allows the project manager to evaluate their potential influence on the project, which is important for successful project management. Options A and D dismiss the concerns of a potentially impactful group, while C overlooks the importance of stakeholder engagement in project success.